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Content That Solves Your Customer's Pain: How to Create It

Vitor Sousa ·

Content that solves your customer's pain is a post that answers a real difficulty your audience has, with the solution in sight. It tends to move people closer to booking, because the reader recognizes their own problem and sees that you know how to solve it. To create it, you collect what your clients already ask, pick one pain per post, and show the way out in a few slides.

Paste your @ and see a carousel about your client's pain, in your colors. Your first carousel is free and we never ask for your password. Generate my first carousel

Why the post about your topic gets ignored

Many professionals pick a topic based on what they know, not on what the client feels. Out comes a nice post about "the importance of good nutrition" or "the benefits of pilates". It's correct, but the reader doesn't see themselves in it.

People open Instagram with a problem on their mind: "why do I always quit my diet on the weekend?", "why does my knee hurt when I climb stairs?". When a post says that exact sentence, they stop. That's the moment they decide you understand them.

What it is, and what it isn't

In general, a post that solves a pain has four parts:

  • The pain, in the client's words. The sentence they say, not the technical term.
  • Why it happens. A short explanation that takes the blame off the reader.
  • The way out. One or two steps they can take today.
  • The invitation. What to do if they want help going further.

It sits among the other types of content in your week. Connection content shows who you are, value content teaches a topic, and sales content invites people to book. This is the one that proves you solve problems.

How to find your audience's pains

You don't need expensive research. The pains are already in your routine, in four places:

  1. The first appointment. Write down the 3 questions you hear every week. If one person asks, ten more have the same doubt and didn't ask.
  2. DMs and WhatsApp. Reread the latest messages from people asking for information. Copy the phrases exactly as they were written.
  3. Comments, yours and those on profiles in your niche. Complaints and questions on other people's posts show what the audience looks for and doesn't find.
  4. The Stories question box. Ask "what's your biggest difficulty with X?" and let the answers become your topic list.

Put it all in one list and mark how many times each pain shows up. The one that repeats most is your next post. One pain per carousel: if you try to solve three, you solve none.

This logic follows what Google asks of any content: made to help people, not to attract clicks, starting from what the reader really needs to know.

3 carousel examples that solve a pain

The examples below are ideas to adapt to your niche, not rules. All of them fit within Instagram's limit, which allows up to 20 photos and videos in a single post.

1. Nutrition: "Why I quit my diet on the weekend"

Slide 1 puts the pain on the cover, in the patient's own words. Slides 2 to 4 give the explanation with your approach: why very strict rules during the week can backfire on the weekend. Slide 5 offers one step for today that you'd already suggest in a session, like planning one free meal instead of banning everything. The last one invites people to save the post and send their question by DM.

Why it works: it takes the guilt off the reader and gives a small step they can test the same day.

2. Physical therapy: "My knee hurts on the stairs: what to do before coming to the clinic"

Slide 1 is the question as the cover. Slides 2 to 4 explain, simply and without diagnosing, what you usually look into in this case and which signs call for an in-person evaluation. Slide 5 gives a general everyday tip. The last one says when it's worth booking.

Why it works: the person leaves with guidance and clarity on when to seek help. That builds trust, and the invitation comes at the right time.

3. Dentistry: "I'm afraid of the dentist: what the first visit is like"

Slide 1 says the fear out loud. Slides 2 to 4 show, step by step, what happens at the first visit and what the patient can ask for to feel comfortable. Slide 5 has a line from you about how you handle these appointments. The last one invites people to send their question by DM.

Why it works: the pain here is the fear of booking. Explaining what will happen takes the fear out of the way.

If your professional board has rules about what can appear in your advertising, follow them when choosing the topic and the words.

The step that takes the longest: writing and designing each slide

Finding the pain takes you ten minutes, because it's already in your head. What slows you down is turning it into six slides with short text and a look that feels like yours, between one appointment and the next, without spending an afternoon in Canva.

Cardume builds the slides with your colors, your niche and your way of talking. Paste your @ and skip this step. Do this step with Cardume

How to fit this post into your week

Alternate the types: one post that solves a pain, one that shows your way of working, one that invites. To organize it all, see how to create a content calendar for Instagram. To build the post that invites, the AIDA carousel is a good match. And if your question is frequency, read how often to post on Instagram each week.

How to do this in Cardume

  1. Paste your @. Cardume reads what's public on your profile (colors, niche and way of talking), without asking for your password.
  2. Pick the topic and the style. Write your client's pain in their own words. There are six ready-made styles: Editorial, Moderno, Pop, Tweet, Caderno and Minimalista, all in your colors.
  3. Download and post. You download the slides and the caption and post whenever you want. Cardume doesn't post for you.

The pain your client repeats in appointments can become a carousel today. Your first carousel is free and we never ask for your password. Generate my first carousel

Cardume takes care of the look and the base text. Read it before posting and check that the guidance is right for your practice: you're the one who knows your patient.

Frequently asked questions

What is content that solves your customer's pain?

It's a post that starts from a real difficulty your audience has and shows a way to solve it. It says the sentence the client says, explains why it happens and gives one possible step.

How do I find my audience's pain?

Look where it already shows up: first-appointment questions, DMs and WhatsApp messages, comments and the Stories question box. The pain that repeats most is the topic of your next post.

Does this type of content sell?

It doesn't ask for the sale, but it moves people closer to the decision: someone who sees their own problem solved tends to remember you when it's time to book. We can't promise a result, because it depends on your profile and audience.

Does Cardume post for me or ask for my password?

Neither. You download and post whenever you want, and Cardume only reads what's public on your profile.

How much does it cost?

The first carousel is free. To keep going, Cardume Pro costs $9 per month on the yearly plan ($108 per year) or $13 monthly, with 30 creations per month. There's a 7-day guarantee and you can cancel anytime.